Lipinoga Florist - Delivery & Substitution Policy
All flowers in the Buffalo Area are hand-delivered by a friendly member of our staff with special care and attention. Same Day Delivery is available throught the Buffalo Area. U.S. orders must be received before 2:00 p.m. EST to assure same-day delivery. Orders received after that time may be delivered the following day.
We will do our best to accommodate deliveries requested for specific times of day, but we cannot guarantee it.
Deliveries are typically completed during normal business hours. However, at busy floral holidays deliveries may be made throughout the day including the early morning and into the evening.
For specific time requests for events, funerals, showers, etc: please indicate the time the event starts at checkout and we will do our best to accommodate it. You may always place your order over the phone to ensure delivery availability. For timed deliveries needed within 24 hours of being placed, we recommend calling to place your order.
In the event a recipient is not home, we will leave a note on their door letting them know we had a delivery and that it was either: left with a neighbor or left in a protected area of their property - or- we will leave a note asking them to call for re-delivery or to pick-up.
Please note: flowers are perishable and we cannot leave them outside (even if requested) when weather conditions are too cool, windy or hot.
We are unable to make deliveries on Sundays. Deliveries requested on this day will be delivered the following business day.
For a wedding, funeral, shower, or special event on a Sunday, please call to place your order: (716)759-6563
We do not deliver on Thanksgiving Day, Christmas Day, New Year's Day, or Easter Day.
Please click here to see our normal delivery area. Our delivery area for wedding flowers, funerals or special events may extend beyond our normal service area. For deliveries beyond this area, call to place your order.
Weddings & Events located outside our normal delivery area are available. We deliver wedding flowers throughout the western new york area including erie, niagara and genessee counties. Located in Clarence, NY we are centrally located to deliver wedding flowers to the region.
A local delivery fee starting at $7.50 will be added to each order, for each address. (Delivery Fee varies based upon the town it is going to.) Please select the town your order is going to at checkout. Our minimum for delivery starts at $30.00.
Occasionally due to supply, season or other factors, substitutions may be necessary of plants or fresh flowers. When making a substitution our designers will heed close attention to the style, colors and theme of the product ordered and fill your order as closely as possible. In the event your selection is unavailable, a substitute of comparable quality and value will be delivered.
If you would like to verify the availability of a specific component, flower or plant included in a product please place your order by phone (716)759-6563 and be sure to ask the customer service professional about the specific item that you want to make sure is included (example: Are tulips in season and will they be included? - or- Is this vase available or will you be using one similar?)